Customer Success
Prove ROI and engage end-users
Delight your customers
Companies adopting automation expect a seamless customer experience, from deployment to data. Deliver delight with Formant.
Engage end users with useful apps
From end-user mobile apps to operational data, Formant provides to building blocks to engage end users.
Surface KPIs to stakeholders
Ensure your stakeholders understand the value of our automation solution by providing live analytics that show KPIs.
Prove ROI & reduce churn
Show up to QBRs with data in-hand that shows the ROI of your solution and the results it’s driving.
CANVAS
Formant has been instrumental in exposing success and opportunities, both internally and externally.
Maria Telleria
Cofounder and CTO at Canvas
Fleet analytics
Understand fleet performance at a glance and drill down into data to share meaningful insights with customers.
Customer portals
Provide metrics and basic commands to end users to keep them informaed and engaged, all via Formant.
Secure shareable links
Easily share Formant dashboards with end-users. Set the time range of the data and a link expiration date.
Annotations
Leave comments on device timelines to highlight key moments of robot behavior.
