Formant’s customer-facing portal provides a single pane of glass for your customers and stakeholders to monitor and track the efficiency, safety, and performance of their robots. In addition to providing real-time monitoring, the portal offers end-users visibility into overall performance and efficiency trends and alerts them if any critical items or performance degradations occur. This degree of transparency and connectivity allows providers to clearly and easily demonstrate real value to both existing and prospective customers.
- Branded portal that provides your customers and stakeholders with a real-time view of their fleet and performance metrics.
- Use data collected to create & sell new insights for customers.
- Enhance the customer experience with “white glove” remote support.
- Use notifications to preemptively avoid negative customer experiences.
- Upsell customers on full control, monitoring, and analytics capabilities.
- Keep on top of improper (or non-existent) usage of deployed devices.