Terms of Use

Updated: September 2, 2025

This Agreement applies to Customer and all Users of the Formant Products or Services, including, as applicable, administrators or employees authorized to act on behalf of an entity or other organization with respect to the Products or Services.

THESE GENERAL TERMS SET FORTH THE LEGALLY BINDING TERMS AND CONDITIONS THAT GOVERN YOUR USE OF THE PRODUCTS OR SERVICES. BY 1) CLICKING ACCEPT,” OR OTHERWISE ACCESSING, USING, OR INSTALLING THE PRODUCTS OR SERVICES, OR ANY PORTION THEREOF, INCLUDING THE FORMANT PLATFORM, AN AGENT, OR ANY OTHER FORMANT TECHNOLOGY, OR 2) OR EXECUTING A SALES ORDER THAT REFERENCES THESE GENERAL TERMS, YOU ACKNOWLEDGE AND AGREE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS. YOU REPRESENT AND WARRANT THAT YOU HAVE THE RIGHT, AUTHORITY, AND CAPACITY TO ENTER INTO THESE TERMS (ON BEHALF OF YOURSELF AND, AS APPLICABLE, THE COMPANY OR ENTITY THAT YOU REPRESENT). IF THE INDIVIDUAL ENTERING INTO THESE TERMS OR OTHERWISE ACCESSING OR USING THE PRODUCTS OR SERVICES IS DOING SO ON BEHALF OF, OR WITHIN HIS OR HER CAPACITY AS A REPRESENTATIVE, AGENT, OR EMPLOYEE OF AN ENTITY, SUCH INDIVIDUAL AND SUCH ENTITY AGREE THAT: (i) THE TERMS “CUSTOMER”, “YOU”, AND “YOUR” AS USED HEREIN APPLY TO SUCH ENTITY AND, AS APPLICABLE, SUCH INDIVIDUAL; (ii) AND REPRESENT AND WARRANT THAT THE INDIVIDUAL ENTERING INTO THESE TERMS HAS THE POWER, RIGHT, AUTHORITY, AND CAPACITY TO ENTER INTO THESE TERMS ON BEHALF OF SUCH ENTITY. YOU MAY NOT ACCESS OR USE THE PRODUCTS OR SERVICES OR ACCEPT THE TERMS IF YOU ARE NOT AT LEAST 18 YEARS OLD. IF YOU DO NOT AGREE WITH ALL OF THE PROVISIONS OF THESE TERMS, YOU MAY NOT ACCESS OR USE THE PRODUCTS OR SERVICES.

THIS AGREEMENT CONTAINS AN AGREEMENT TO ARBITRATE, WHICH REQUIRES, AMONG OTHER THINGS, THAT DISPUTES RELATING TO THIS AGREEMENT, CUSTOMER’S ACCOUNT OR THE PRODUCTS OR SERVICES MUST BE RESOLVED BY BINDING ARBITRATION AND ON AN INDIVIDUAL BASIS ONLY.

DEFINITIONS
“Access Term” means the original Initial Term plus any additional Renewal Terms, in each case as defined in Section 8 of these General Terms.

“Administrative Data” means the information that a Formant receives from Users for the purpose of managing their accounts and ensuring the functionality of its Products and Services. This data typically includes personal details (such as name, email address, and contact information), account credentials, payment details, and other necessary records required for authentication, communication, and service maintenance. […]

For details, please refer to the complete Terms of Use as posted on our website, as the legal document continues with definitions, ownership, license, payment, permitted use, restrictions, warranties, indemnification, dispute resolution, and other provisions. If you have any questions or require the full legal text, please contact us.