Remotely access event data and diagnostics to investigate and resolve issues immediately
Reduce costs and increase productivity of the team
Robots, especially autonomous robots, encounter issues that require immediate attention. Hardware failures, physical obstacles, and data anomalies are just a few of the challenges you might face. Speed of resolution is dependent entirely on receiving actionable information quickly. Being alerted that something has, or will soon, occur and triaging the issue remotely to determine the most effective course of action is vital.
Right data, right time, right action
Formant’s robot data and operations platform ensures the right person gets the right information at the right time. Tailor alerts and event-based workflows that trigger automated actions or remotely collaborate to quickly diagnose an issue and reduce the number of in-field visits required. Whether it is reacting to a problem or responding to possible service degradation, having immediate access to the event, in the context of the surrounding data, improves time to resolution.